Anti-Abuse, Billing and Refund Policy

1. Billing Cycle: Your billing cycle starts on the day you signed up for a paid plan and renews monthly. Plan usage limits are reset on this day.

2. Automatic Billing: Your card details are securely stored with with our payment processors and your card is automatically billed every month as per your plan charges.

3. Moving from Free to Paid Plan: Your card is immediately charged as per the plan amount.

4. Moving from Low to High Priced Plan: Prorated balance from the Low Price Plan if any is deducted from the High Price Plan and the balance is charged immediately to your card.

5. Moving from High to Low Priced Plan: Prorated balance from the High Price Plan if any will be adjusted towards the Low Price Plan subject to meeting conditions in Point 8 below.

6. Moving from a Paid to Free Plan: Your Paid Plan will be converted to the Free Plan at the end of the current billing cycle and you will no longer be billed. All privileges of the Paid Plan will continue for the duration of the plan.

7. No longer using AssetBoss? Switch to the Free Plan if you are paying for but no longer wish to use AssetBoss. Your paid plan will be converted to the free plan at the end of the current billing cycle and you will no longer be billed.

8. Plan/Usage ABUSE: AssetBoss is intended to make asset management easy and 'almost free' for many SME's. Your usage of AssetBoss must not impinge on the rights of other users. You will not be refunded if we detect suspicious activity on your account.

Billing Support: [email protected]
Legal Billing Entity: Kepler Data Science PTE. LTD.